Monthly IT Professional Service
SKU: IT-SERVICE-MONTHLY
$300
[Monthly IT Professional Service]
A one-stop service of system consulting, management and technical helpdesk support for your laptop. Same day response during service hours.
Monthly Fee: HK$300/ laptop
General Service Hours:
[Mon-Fri] 09:00 to 18:00; [Sat] 09:00 to 13:00
Service Scope:
- System consultancy and technical advice
- Server administration and network maintenance
- Data backup planning, implementation and monitoring
- Virus and spyware fixing
- End user helpdesk support
- PC re-installation service
- Apply service/ security patch where necessary
- Onsite service will be provided where applicable (unlimited onsite service hours)
Payment Terms:
Monthly prepayment. One-month notice prior to service termination.
| Warranty Coverage (month) | AVITA | |||||
| Model | MAGUS | Essential | PURA | LIBER | LIBER V | ADMIROR |
| Carry in Service | 12 | 18 + 6* | ||||
| Onsite Service | 0 | 0 | ||||
| Battery | 12 | 18 | ||||
| Adapter | 12 | 18 | ||||
| Accessory | 0 | 0 | ||||
| DOA | 7 days | |||||
* 18個月基本保養，額外6個月保養需於網上完成登記。
** 以上保養範圍只適用於香港。
