Monthly IT Professional Service


[Monthly IT Professional Service]

A one-stop service of system consulting, management and technical helpdesk support for your laptop. Same day response during service hours.

Service Scope:

  • System consultancy and technical advice
  • Server administration and network maintenance
  • Data backup planning, implementation and monitoring
  • Virus and spyware fixing
  • End user helpdesk support
  • PC re-installation service
  • Apply service/ security patch where necessary
  • Onsite service will be provided where applicable (unlimited onsite service hours)

Monthly Fee: HK$300/ laptop

General Service Hours:
[Mon-Fri] 09:00 to 18:00; [Sat] 09:00 to 13:00

[Laptop Data Migration Service]

Transfer all your important (and sensitive) files, images, videos securely from your old laptop to the new one. Same day response during service hours.

Service Fee: HK$800

Payment Terms:

Monthly prepayment. One-month notice prior to service termination.

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Please first choose the ☝️ specification / configuration ☝️ you are interesting in, and WhatsApp our Specialist for more NexstMall Biz offers!

Service Terms and Conditions:

  • Customer who purchases any one unit of Nexstgo or VAIO laptop and subscribe one-month IT Professional Service at one single transaction at Nexstmall Biz will entitle one-time Data Migration Service (valued HK$800) for FREE.
  • Free Data Migration Service is an one-off offer and is available only to the Laptop-and-IT Professional Service-bundle transaction. Customer who subscribes more than one month IT Professional Service will not entitle to one more offer of Free Data Migration Service.
  • Data Migration Offer is non-transferable between customers of Nexstgo Company Ltd.
Warranty Coverage (month) AVITA
Carry in Service 12 18 + 6*
Onsite Service 0 0
Battery 12 18
Adapter 12 18
Accessory 0 0
DOA 7 days

* 18個月基本保養,額外6個月保養需於網上完成登記

** 以上保養範圍只適用於香港。